Artificial intelligence: a dynamic partner in human resources?
Welcome to the world of HR, where Artificial Intelligence (AI) is not just playing a supporting role, but is becoming more and more the leading actor. It’s an exciting time as AI revolutionizes the way companies manage their HR processes. But where exactly is AI now being used in HR?
Let’s start with the recruitment process. This is probably the best-known area in which AI is currently anchored. Thanks to AI, it’s no longer just a matter of sifting through CVs. No, it is now about more! Software can filter out the ideal candidates from thousands of applications at lightning speed. According to a survey by the Sage Group, over 24% of companies worldwide already use AI in their applicant selection and assessment processes. AI can even recognize when applicants are only saying what they think is socially desirable. Socially Desirable Responding (SDR) is the tendency of people to give answers in interviews that they deem socially acceptable, rather than revealing their true views or behaviors. The deep learning models were able to predict the SDR tendency with an accuracy of 88.89%. So instead of being deceived by embellished answers, HR managers may gain closer insights into applicants’ personalities with the help of AI.
However, there are other areas in HR where AI is being used. AI now also plays a key role in personnel development. Personalized learning platforms powered by AI create individual training plans. The system uses a hierarchical framework called DCBVN. Through this method, a deeper understanding of employees’ skills and needs is gained and the system is able to analyze and interpret employees’ skills and competencies. It builds a profile of each employee based on their current skills and experience. The system also takes into account employees’ individual career aspirations and development goals. This allows it to make course recommendations that are aligned with both the employee’s current skills and future career goals. It’s like a customized training plan for each employee to provide them with the best possible support on their career path. EdApp is an award-winning software tool that harnesses this system and revolutionizes workplace learning through a centralized training system with cutting-edge AI technology.
AI is also a real game changer when it comes to employee retention and well-being. AI tools analyze employee feedback and can even indicate burnout at an early stage. An intelligent system helps to increase the well-being of the workforce and by analyzing historical data, employee behavior and external factors, the likelihood of an employee leaving can be predicted and proactive measures can be taken. Of course, the challenges must also be considered on an individual basis. Data protection and ethical considerations are at the top of the list. Care must be taken when handling sensitive employee data. Transparency and ethical guidelines are the be-all and end-all here.
Looking to the future, the importance of AI in HR will continue to grow. Companies that invest in these technologies at an early stage usually position themselves as pioneers in creating efficient, innovative and employee-oriented working environments. The continuous development of AI will open up new opportunities that go far beyond current applications. AI has the potential to transform HR in many ways and we are still at the very beginning. It is therefore essential for HR professionals not only to understand these technologies, but also to use them responsibly and ethically to help shape the future of HR.
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